How do you quickly improve the customer experience?

Graphic showing the symbols of Customer Experience Management

Reducing the cost of operating a business and increasing its revenue is one component of the strategy of companies in the B2C segment. One of the more effective solutions that can help achieve these goals is Customer Experience Management, or, literally translated, customer experience management.

Britenet expert Marta Siedlecka, Product Design Team Leader, talks about what Customer Experience Management is and why it is worth considering in the retail industry.

The link to the article can be found below: 

How do you quickly improve the customer experience?

Profile photo of Marta Siedlecka

Marta Siedlecka

Manager of UX/UI Design and Webflow Development area with eight years of experience in the industry. She is a psychologist and psychotherapist by training. Her greatest joy comes from people management, mentoring young design talent and planning strategies for building and developing products. She has been with Britenet for over 3 years.