Trusted by more than 100 customers worldwide
Central Customer Database for a client in the insurance industry
In order to meet the business needs of an insurance company, we designed and built a Central Customer Database. The solution influenced the quality of customer data management, which translated into optimization of processes and costs, as well as making more accurate marketing decisions.
Original CRM system for the company zielona-energia.com
We have implemented our own CRM system at zielona-energia.com, which has improved internal communication and the work of the entire team, increased the quality of customer relations and made it easier to manage sales and achieve business objectives.
Improving system productivity through refactoring
We re-architected the system, which improved its productivity, speed and performance. Over time, the refactoring process has made it easier to maintain and further develop the system, as well as eliminating bugs and making it harder to create new ones.
Multi-level global support centre
We created a central system for managing customer requests on the Service Cloud platform and carried out data migration. The implemented solution allowed us to automate work and, as a result, improve communication and increase the speed and quality of services.
Construction of a new Data Warehouse
We built a 3-tier Data Warehouse for our client, which gave him access to a single source of truth for all corporate data and the ability to report jointly from data held in the systems of two banks.
System to manage the document processing processes of financial institutions
We have implemented a new version of a system that automates information exchange between banks and our client's systems. Now new processes are built from ready-made components, which significantly reduces the time to prepare a set of processes for a new bank.