Jak przekonać sprzedawców do korzystania z systemu CRM?
Wykorzystanie systemów CRM znacznie ułatwia pozyskanie i utrzymanie kontaktów z klientami, co z kolei często stanowi o tym, czy przedsiębiorstwo utrzyma się na rynku i jakie zyski finansowe uzyska.
Salesforce implementation - key aspects for your company's IT department
The Salesforce system can significantly increase our competitiveness, automate marketing activities and improve sales results. Check out what aspects to pay attention to when implementing the right tools.
How to know your customer with Marketing Automation? Effective practices - an interview with Lukasz Nienartowicz
Why implement marketing automation solutions and what challenges will stand in our way if we decide to do so? These questions are answered by Lukasz Nienartowicz - Head of Business Intelligence at Britenet
Marketing Cloud, or how to effectively build multi-channel marketing campaigns - an interview with Jakub Kątny
Marketing Cloud makes it easier to run and more effective marketing campaigns in the retail industry. Jakub Kątny - Salesforce Technical Leader at Britenet - talks about the capabilities of the Salesforce tool.
How to establish and maintain customer relationships with Salesforce?
Establishing and maintaining good customer relationships is the best way to achieve sales success. How do we take care of contact with our customers? Start using the right tools!
IT services in the service of equal labor market opportunity?
After several months of intensive work, we have completed the implementation of the Salesforce CRM system at the Activation Foundation. The implemented solution has a real impact on the implementation of its daily tasks.
Britenet an official partner of the Salesforce Talent Alliance program!
Britenet has joined Salesforce's prestigious Talent Alliance program and is currently the only Polish partner to boast such an award. For more information, please see the article.
Comparison of the best CRM systems available on the market
Which CRM system is the best, and which is the most cost-effective? Check out a comparison of the leading CRM systems on the market and choose the best product for your company.
Let me do it for you - Salesforce a solution in the retail industry
What are the key elements to pay attention to in order to start recording higher sales and, most importantly, to present a solution that will "do it for us"? The answer lies in the Salesforce platform.
Let's get to know the Campus training program - an interview with Rafal Sztorc
Ahead of us is another inspiring conversation with a graduate of the Campus program - a school that prepares adepts from the ground up to work in Salesforce. Junior Salesforce Developer - Rafal Sztorc - talked about his impressions of the training.
Let's get to know the Campus training program - an interview with Yevhenia Mukha
It's time for another dose of impressions from the Campus training program. This time Yevhenii Mukha - Junior Salesforce Developer at Britenet - shared his experiences with us.
Let's get to know the Campus training program - an interview with Jakub Urbanek
The time has come for another interview with a graduate of our proprietary Campus training program. Junior Salesforce Developer - Jakub Urbanek - told us what the different stages of his adventure with the program looked like.
Let's get to know the Campus training program: an interview with Sebastian Ziolkowski
Ahead of us is another interview with a graduate of Campus, a program in which we train new professionals to work with Salesforce technology. This time we asked Sebastian Ziolkowski - Junior Salesforce Developer - about his impressions.
Let's get to know the Campus training program: an interview with Kacper Pękala
Ahead of you is the first interview with a graduate of Campus Nursery - a training program that prepares its adepts to work in Salesforce technology. Junior Salesforce Developer - Kacper Pękala - talked about his impressions.
Let's get to know the Campus training program: an interview with Jakub Kątny
Campus is a unique training program that introduces its participants to the world of programming from the ground up. Jakub Kątny - Salesforce Technical Leader - talked about the training course and the future of its graduates in IT.
The 300th Salesforce Certification: an interview with Tomasz Starzak
In Britenet we are celebrating a very special event - we have already received our 300th Salesforce Certification! And the lucky winner of this jubilee certification is our Salesforce Developer Tomasz Starzak!
Salesforce certification - why is it worth having?
To celebrate earning the 300th Salesforce Certification at Britenet, our Salesforce Developer Bartłomiej Matyjaszczyk tells us exactly what the certification is all about and why it's worth it.
CRM. An expert guide for your business (e-book)
Effective implementation of a CRM system in a company is a complex process which requires proper preparation. To help you with this, our experts have created a guide to effective implementation of this type of solution.
Integration of Salesforce with other systems in the company
Salesforce provides perfect integration of all products available on this platform, and Adam Siwek, Salesforce Technology Manager at Britenet, talked about what interfaces (API) and solutions it offers.
Is CRM maintenance difficult?
After the CRM implementation, it is necessary to take care of its maintenance, data security, user training and updating the documentation. Dominik Wolanin, our Senior Salesforce Developer, explains how this looks like in practice.
Have you implemented Salesforce and what's next? (Checklist)
Get the most out of Salesforce. How? Answer the questions on a special checklist compiled by Jakub Kątny, our Professional Salesforce Developer.
Is the data cloud secure?
Storing data in the cloud is a common solution today. Izabela Wasyluk, Marketing Cloud & CPQ Specialist, talked about how to increase its security, what clouds are and why it is worth using them.
How will Salesforce grow with your company?
Do you need a CRM system that not only drives high performance and results for your business, but also constantly delivers new solutions and updates? With Salesforce you get all this and much more!
Do you need a CRM? You need Salesforce!
Salesforce is the market leader in CRM systems with over 20 years of experience in providing technology solutions for business. What benefits will implementing this platform bring to your business and what makes it different?
How does Salesforce allow you to increase your company's performance?
Having a CRM system to build a stable and predictable sales process makes it easier to understand customer needs. The advantages of implementing the Salesforce solution are described by Adam Siwek - Salesforce Technical Leader.
How will you increase your customers' loyalty with Salesforce?
More and more companies in the market are now moving away from the approach to grab a customer and sell them your service and then forget about them. How do we make the customer want to come back and how does Salesforce deal with this issue?
What KPIs can you track with Salesforce?
Every sales person's favourite subject - KPIs or Key Performance Indicators. In this article you'll read about numbers, achievement of business goals, performance measures and how Salesforce can help in this context.
Improve customer service with Service Cloud
No more data chaos, delayed information flow, and piles of unprocessed requests. It is time to tidy up our organisation and take a closer look at the possibilities offered by the Service Cloud.
Why is Salesforce the #1 CRM system?
Everyone has heard of it. Innovative, intuitive, flexible. And constantly evolving since 1999. Yes, that's Salesforce. How is it that for so many years it has continued to set trends among CRM systems?
What CRM functionalities are worth having?
Employees of every company have their own needs and business objectives to meet. Therefore, it is worth knowing what a CRM system can do for you so that it fulfils its task in the best possible way - improve your work.
Sales clear as day - CRM in the photovoltaic industry
Implementing CRM can improve sales in the photovoltaic industry. Systemising processes and data will bring many benefits, both to the sales team and customers, influencing their positive buying experience.
The most common mistakes made when implementing a CRM system. How to avoid them?
Dominik Wolanin once again shares his knowledge on the implementation of CRM systems. This time, he warns about the most common mistakes that can be made during the implementation and the stages into which the process should be divided.
Choosing the right CRM for the company. What to look for?
How to choose a CRM system when the industry is developing so dynamically and the tools for maintaining relations with customers are multiplying like mushrooms after rain? What aspects should you pay attention to before making a decision? Let us give you a hint!
Why do others succeed? CRM, and the success of the company
Is there a tool on the market that will gather all the customer information in one place, streamline the sales process, and additionally, if properly selected, contribute to the success of your company? Yes, it is the CRM system.
Gold, but modest, or the cost of CRM implementation
When deciding on the implementation of a CRM system, we must take several factors into account. One of them is the cost of this investment. What should we pay attention to while planning the budget and what aspects of implementation will be the most important for us?
Improving system productivity through refactoring
Today we present you a case study in which Adam Siwek talks about how code refactoring can be crucial when we want to improve the productivity of our system. We invite you to read Adam's article!
How to implement CRM efficiently and successfully. Implementation stages
How to carry out CRM implementation efficiently? What should be the stages of implementation? Which decisions will be crucial in this process? Dominik Wolanin, our Senior Salesforce Developer, answers these and many other questions.
It worked for me, or about the risks of CRM implementation
What can go wrong? It is worth thinking about this when planning to implement a CRM system in your company. By analysing relevant factors, we can minimise potential risks and avoid implementation errors.
Consistent collaboration between sales and marketing departments. Why is Salesforce the best choice? (White Paper)
Modern sales is inextricably linked with marketing activities. What can improve communication between these two departments and allow them to jointly achieve their goals is a properly selected CRM system.
Make no mistake, choose correctly. CRM, and the needs of the company
The selection of a tool that will improve our relations with customers and, at the same time, optimise processes within the organisation, can be quite a challenge. We suggest what to look for when choosing a CRM system for your company.
5 signs that you need a CRM system
Is your company struggling to generate valuable reports? The sales department can't keep up with tracking customers? In this article, we describe the five most common signs that you know it's time to implement a CRM system.
CRM implementation. What is worth keeping in mind? (White Paper)
Attracting and retaining customers is the goal of every company. In order to effectively manage customer relationships, a coherent CRM system is required to take care of the customer at every stage of contact with the brand.
Cloud is the future of new technologies
Getting rid of network infrastructure, scalability and high system availability are just some of the advantages offered by cloud technologies.
Increase productivity with Sales Cloud
The capabilities of the Sales Cloud product and how it can support the salesperson in their daily duties.